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Complaints policy
Outlines how we deal with complaints about the services planned and paid for by NHS South West London, its board members, committee and sub-committee members, and employees.
Home > Publications
Publications
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Published:
Board papers – January 2023
Papers for the NHS South West London Board meeting on Wednesday 18 January 2023. Includes minutes from the November 2022 Board meeting. -
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Board papers – November 2022
Board papers for the NHS South West London Board meeting on Wednesday 16 November 2022. Includes minutes from the September 2022 Board meeting. -
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Board papers – October 2022
Papers for the NHS South West London Board meeting on Wednesday 17 October 2022. Includes minutes from the July 2022 Board meeting. -
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The future of Rowans Surgery – Summary of feedback from engagement events
Summary of public and stakeholder feedback from engagement process around proposals for the future of Rowans Surgery in Merton. -
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NHS South West London CCG Annual Report 2021-22
The NHS South West London CCG Annual Report 2021-22, including the Performance Report, Accountability report and Annual Accounts. -
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Scheme of reservation and delegation and operational scheme of delegation
The scheme of reservation and delegation outlines how decision making responsibilities are delegated within the Integrated Care Board. -
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Standing financial instructions
Standing financial instructions outline our financial responsibilities, policies and procedures. They ensure that we achieve probity, accuracy, economy, efficiency, and effectiveness.